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  • 30 days for free returns
  • DYNAFIT Manufacturers 55% of its products in the Alps
Where can I buy DYNAFIT products?

An overview of all DYNAFIT retailers can be found here. Of course, you can also buy direct in the Dynafit Online Shop from the comfort of your couch. Take a look here at our entire collection, equipment and accessories.

Does DYNAFIT also sell its products direct to consumers?

Yes. In our Online Shop, you can find all of our products that are currently in inventory.

Why should I buy directly from DYNAFIT?

We are a full-line brand, winter and summer. When shopping with us,you can pick out your coordinating outfit however you like and get moving. For warranty issues, you can then turn directly to the manufacturer. As a DYNAFIT member, you enjoy additional benefits. Among other things, you can register your products online and receive an extra year of warranty as our gift to you.

How can I sign up for the Dynafit Club?

If you already have a customer account, then just click on the following link and enter your email and a password. If you do not have a customer account, then click here and set up a new account.

Why should I setup a customer account?

It saves time and offers you tantalizing advantages. You don’t have to enter your delivery or billing address every time. When you ship off an order, it will be automatically delivered to the address in your account, unless you enter another address. You can browse around in our Online Shop and then finalize your order at a later date. The products that are already in your shopping cart remain saved there. In addition, as a Dynafit Club member you get access to exclusive stories and offers.

Product & Service
I have questions about a product I bought, who can help me?

  • If you purchased the product at a retail shop, then please return to the shop where you bought the DYNAFIT products.
  • If you purchased the product in the DYNAFIT Online Shop, then you can find all the contact information here.

How do I wash my gloves?

Wash gloves by hand in warm water (no softeners or bleach). To dry them, do not place them on a heater or in the sun, the best thing to do is press out any water, starting at the fingertips and squeezing down carefully to the wrist opening with the opening pointed down. Store gloves in low temperatures in a dry environment.

How do I care for my shoes?

Surface dirt can be cleaned off with lukewarm water and a brush. When treating exterior surfaces, avoid products containing oils or greases since these can impair the breathability of footwear. For sand, gravel and other dirt on the inside, just remove the footbed and shake out any dirt.

How is the fit generally speaking of DYNAFIT clothing?

To be sure DYNAFIT apparel not only fits well, but also performs well during physical activity, we work with three following fit types:

  • Tight Fit -- Made of stretch fabrics, these products fit the body snugly and comfortably. With a close-fitting shape, this apparel offers optimum moisture management and effective insulation.
  • Athletic Fit -- With an anatomically correct shape, this apparel offers complete freedom of motion desired for physical activity. A lower volume results in a minimal packsize and is thus suitable as a base layer on colder days.
  • Sporty Fit -- With their anatomically correct shape and versatility, this clothing with a comfortable fit offers maximum freedom of movement and allows a wearer to comfortably combine several layers.
In terms of fit, we also pay strict attention in our apparel to freedom of movement and the appropriate fabric for the activity. The special features, Dynamic Move and Bodymapping, feature the following characteristics:
  • Dynamic Move -- With its exacting two-way stretch inserts (moves with you in both lengthwise and crosswise directions) and an ergonomic cut, you get apparel that stretches with your movements and also is optimized in design for wear with a backpack.
  • Bodymapping -- With morphologic-based fabric choices for each activity that are mapped for personal body zones and movement, you get chafe-free fabric support, reduced muscle vibrations, and zone-specific breathability.

What ski size do I need?

As a rough guide, we recommend: Ski lengths to about nose height +/- 5 cm. If you are frequently active in RACE or SPEED TOURING or at home in steep couloirs, then we recommend a shorter ski. If you are more of a classic ski touring enthusiast or more focused on the descent, then a longer ski could end up being more fun. In addition, you should consider the following factors in a purchasing decision:

  • Ski style + terrain If you like speed when you are out and about, then you need more of a longer ski and that will offer less chatter. A longer ski can even come in handy when skiing lines in deep pow. On narrow, steep slopes, however, preferably something shorter. Those who like short-radius turns will find their thrills in a somewhat shorter ski too.
  • Rocker: In skis with rocker construction it can be generally said that they can gladly be a bit longer. The longer the rocker (tip/tail), the longer the ski you can select.
  • Ski ability: Advanced and experienced skiers can up their fun in the snow if they choose a somewhat longer ski.*M
  • Height + weight: Larger, heavier skiers as well as more advanced skiers usually prefer a longer ski since they apply more pressure to the ski and can therefore experience a benefit of smoother skiing with less chatter. Smaller, lighter people as well as less experienced skiers usually feel more comfortable with the maneuverability of a shorter ski.

Which DYNAFIT binding is compatible with which DYNAFIT boot?

Fundamentally, all DYNAFIT products can be used in combination with each other. On our website,you can find all products in each segment where we have categorized them. The setups are designed so as to support each activity in the best possible maner. Of course, you also create your own personalized setup and in doing so still enjoy the benefits of the compatibility of DYNAFIT gear.

How can I adjust the TLT Superlite or the Low Tech Race Binding in length?

For both bindings, there is an adjustment plate that can be mounted underneath the heel unit. The adjustment plate can be found either by ordering it at or at your favorite Dynafit retailer. For mounting, it is best to head to your nearest Dynafit retailer. Locate your store here.

Which boot liner is best suited for very cold conditions (expeditions)?

Tips and tricks for cold feet include everything from handwarmers like Thermopads to neoprene socks or hot water bottles tucked into the sleeping bag. If nothing helps, then we recommend heated footbeds, which are available in various models and price levels. If you are preparing for an expedition, you also need to have an additional pair of bivouac booties along to also have warm feet at night.

Where do I find user directions for my DYNAFIT gear?

All user directions as well as product videos can be found here.

Which running shoes will work for me?

Just like in the touring segment for winter, we have also designed our trail running footwear to be suitable for various activities. Here, you can find a short overview:

Which backpack is the right one for my activity?

We also offer a large selection of backpacks, from volumes of 600 ml up to 35l. Here too you can find just the right pack for every activity in the respective segments on our website. If you need more information for your summer runs about choosing the right pack, you can read more detailed information here.

I need help with my DYNAFIT product. How do I proceed?

To receive quick, expert help, contact the retailer where you bought your DYNAFIT product. For all further questions, you are welcome to contact us directly too:

Where do I get replacement parts for my Dynafit gear?

For replacement parts, it is best to return to the shop where you bought your DYNAFIT product. The retailer knows precisely how your replacement part needs to be expertly mounted/assembled.

My DYNAFIT product needs repairs. What do I do?

If you have problems with your DYNAFIT items, then please head back to the shop where you bought the product. Here is where you can find expert advice. If you however needs additional help, please contact our customer service: We recommend that you send along one or more photos of the issue, too. That will make our job easier in identifying your issue and save you time.

Where can I have my bindings and other products assembled/mounted?

Please go to your specialty retailer for assembly/mounting of any kind. Specialty retailers have the expertise as well as the equipment to adjust your binding to your height and weight. The next closest DYNAFIT shop to you can be found here.

Is my DYNAFIT equipment also compatible with other brands?

In general, DYNAFIT equipment can be combined and used with other brands. Essential, however, is the question of compatibility regarding ski touring boots and bindings. In order to ensure your setup won’t let you down, please ask for advice in your favorite store to see if your setup is compatible and was properly adjusted.

Which DYNAFIT touring boots are compatible with my frame bindings?

DYNAFIT guarantees perfect performance of ski and boot only when using boots with DYNAFIT CERTIFIED INSERTS® from the following partners:

What fabrics does DYNAFIT use in its apparel?

DYNAFIT uses various fabrics to achieve the best benefit suitable for each activity. To that end, we work with a variety of partners, including drirelease®, GORE-TEX®, PrimaLoft® and Polartec®. Characteristics such as performance, lightness and simplicity determine our selection process for the perfect materials and fabrics. Here you can find an overview of the fabrics and materials we most frequently use.

How should I wash my DYNAFIT apparel?

DYNAFIT apparel is made from the most technical fabrics available and thus needs appropriate care to not lose any performance characteristics. Pay attention to the following points when laundering:

  • Pay particular attention to the temperature and care advise on the clothing tag.
  • For detergent, we recommend mild detergent or detergent designed specifically for sports apparel.
  • Please do not use any fabric softeners.
  • Jackets and pants with either POWERTEX® or GORE-TEX® membranes can be washed without a problem in a machine at 30°C - 40°C.
  • Fabrics such as Lycra or Elastane should only be put in a low spin cycle (no more than 500 revolutions).
  • Down-filled textiles should be washed in a machine at 30°C, with a small amount of detergent and a low spin (max of 800 revolutions). Best to dry them in a dryer. If you do not have a dryer available, then hang them in a shady location and shake them out firmly two times a day to avoid clumps caused by dampness.
  • Waterproof treatments do not last forever. As soon as water is not beading up anymore on the surface, we recommend you restore water repellency with a treatment. This guarantees continued breathability upon exposure to moisture.

How should I apply waterproof treatment to my DYNAFIT apparel?

Here, you can find a short summary about waterproof treatments from GORE-TEX®:

  • It is time to restore waterproofness when you notice that the exterior isn’t so water repellent anymore, i.e. water doesn’t bead up.
  • To start your treatment, first wash your apparel according to care instructions and then air dry it or dry it in the dryer on a gentle cycle.
  • As soon as the item is dry, put it in the dryer for 20 minutes to reactivate the DWR waterproof treatment (Durable Water Repellency) that was applied during manufacturing.
  • Instead of a dryer, you can also use an iron: To do this, turn it to a low temperature (warm, no steam) and put a hand towel between the apparel and the iron.
  • After a certain period of time, the treatment applied during manufacturing cannot be reactivated anymore. In that case, it is recommended you apply a new DWR treatment from a specialty brand on the outer layer of your item.
Here you'll find a tutorial.

Orders & Payment
Can I change an order after placing it?

After you have placed an order in the Dynafit Online Shop, you can unfortunately no longer change it. However, we accept returns up to 30 days after the order has been placed. Click here.

I am having problems placing an order. Where can I get help?

If you are having difficulties placing an order, please contact our customer service team. or +49 8990993180.

Which types of payments are accepted by Dynafit?

Our payment methods can be found here.

Where can I find the status of my order?

Information about your order status can be found in your account information, click here. For Tracking, click here.

Shipment & Delivery
How long will it take for my order to be delivered?

All products will be shipped within 1-3 days after the order is received. If the order is received on a Friday after 12:00 p.m. MST, it will ship on following Monday.

Can I change my shipping address after I have placed my order?

At this time, we are unable to change a shipping address after an order has been placed. If a change needs to be made on your order, please call our customer service team.

Can I expedite the delivery process?

At this time, standard shipping is the only option available. We do not offer express shipping.

What are your shipping costs?

All orders over $200 ship free. If your order is under $200, shipping costs are $8.95.

What countries does Dynafit deliver to?

When shopping on the U.S. sub-shop, you will be able to ship to any of the 50 states. At this time, we cannot ship to Canada.

How can I track my order?

As soon as a package is transferred to UPS, you will receive an email with a tracking link where you can follow the status of your shipment.

Why is my order late?

We strive to deliver your order within our delivery window but sometimes there are unforeseen circumstances that delay a delivery. Possible reasons for a delayed shipment.

  • Your order has been flagged in our fraud system and we need you to verify your address.
  • Our warehouse cannot fulfill all of the items in your order. If this is the case, someone from our CS team will be in touch.
  • Weather delays.

Returns & Exchanges
I don’t like the product / it doesn’t fit right. What is the return deadline and how do I start the return process?

For products that were purchased on the Dynafit Online Shop, you have 30 days from the date of delivery to make a return. To begin the returns process, please visit this page.

Can I exchange an item?

At this time we do not offer direct exchanges. If you want to exchange an item for a different size/color/style, simply return your item and place a new order with the desired product.

When should I see my refund?

For a return, you will receive a refund once the goods have been received and checked into our warehouse. We aim to have returns completed within 5-10 days of receiving the product at our warehouse.

I was shipped the wrong product. What do I do now?

If you placed your order via the Dynafit Online Shop and received the wrong product, please contact us directly


We as DYNAFIT are very proud to be one of the leading brands in the ski touring market. Our product range allows you to equip yourself from head-to-toe during your chosen ski touring activity. For more than 30 years we have been developing pin bindings, have revolutionized the ski touring market and keep striving to provide the best performing products for all mountaineers. Moreover, we are proud that our bindings are made in Germany, which means high quality and durability. For this reason we will be offering a "10-YEAR LIMITED PRODUCT LIFETIME GUARANTEE" to the original owner on all DYNAFIT bindings purchased after November 1st , 2019, registered on the DYNAFIT website, and as further described in these FAQS and on our website.

What is the difference between DYNAFIT’s LIFETIME GUARANTEE and its regular limited guarantee?

From the date of purchase, all DYNAFIT products have a limited general two-year guarantee to the original owner. The warranty period of two years is valid in Europe, it may vary in non-European countries depending on national laws. In the case of DYNAFIT bindings purchased after November 1st, 2019, we now offer the original owner a "10-year Limited Product LIFETIME GUARANTEE", subject to certain conditions. This 10-year Limited Product LIFETIME GUARANTEE currently applies only to DYNAFIT bindings purchased after November 1st, 2019. Other DYNAFIT products can be upgraded to a 3-year limited guarantee by registering your product on our website: ( .

What is the LIFETIME GUARANTEE for DYNAFIT bindings?

All DYNAFIT bindings are guaranteed against manufacturing or material defect for a minimum of two years from the date of purchase to the original purchaser. If you register your DYNAFIT binding on our website ( we will upgrade your guarantee from 2 to the 10-Year Limited Product LIFETIME GUARANTEE, which is based on DYNAFIT’s determination of the lifetime of a ski touring binding. To qualify, your binding must be registered on our website within one year of the purchase date. The products eligible for the ""10-Year Limited Product LIFETIME GUARANTEE "" are DYNAFIT bindings purchased after November 1st, 2019. The 10-Year Limited Product LIFETIME GUARANTEE is only offered to the original owner, for the lifetime of the product. While all materials degrade over time, with use and exposure to the elements, a product’s lifetime is also affected by how often it is used, the types of use, and how well it is cared for.

What is covered by the LIFETIME GUARANTEE for DYNAFIT binding?

DYNAFIT provides the original owner of all bindings purchased after November 1st, 2019 with a limited LIFETIME GUARANTEE of 10 years against any defects in material and workmanship. Damage caused by normal wear and tear, misuse, modification, unauthorized repairs or abuse, and the like, are not covered by this 10-Year Limited Product LIFETIME GUARANTEE. “Wear and tear” means damage that naturally and inevitably occurs as a result of normal use. Moving parts may wear out and colors will deteriorate and fade over time. While we choose the best materials available for the application, all materials degrade over time with use and exposure to the elements. In our experience, the lifetime of our bindings is 10 years. Note that bindings that are excessively worn can alter the safety release values of the boot from the binding. For this reason, DYNAFIT strongly recommends that you have your bindings and equipment checked at least once a year or more frequently as required, by a specialist and DYNAFIT dealer. Please note that the 10-year limited LIFETIME GUARANTEE only applies if the DYNAFIT binding is used with DYNAFIT CERTIFIED INSERTS as this is critical for the correct functionality of the system. Please find the list of boot manufacturers using DYNAFIT CERTIFIED INSERTS here: ( .

What damages are not covered by the LIFETIME GUARANTEE?

The 10-Year Limited Product LIFETIME GUARANTEE does not cover damages caused by accident, improper care, misuse, use of any inserts not certified by DYNAFIT, negligence, normal wear and tear, the natural breakdown of colors and materials over extended time and use, or any other damage or issues not caused by a manufacturing or material defect. Only DYNAFIT bindings used with DYNAFIT CERTIFIED INSERTS are eligible for the 10-Year Limited Product LIFETIME GUARANTEE.

How do I register my product?

  1. Sign up under „Product Registration“ (
  2. Confirm the received registration confirmation email.
  3. Sign in under „Product Registration“ (
  4. Register your product with the following product details within one year after purchase: Date of purchase, product type, serial numbers (max. 4 serial numbers possible), place of purchase (online, offline), proof of purchase/invoice (upload as JPG, PNG, PDF)).
  5. You will then receive a registration confirmation via e-mail.

How can I submit my LIFETIME GUARANTEE claim?

  1. Sign in under „Product Registration“ (
  2. Select your registered product.
  3. Select the box „Open warranty claim“.
  4. Fill out the contact form.
  5. Upload one or more images of your product.
  6. DYNAFIT will then contact you via e-mail or telephone to coordinate the individual case with you.
  7. Of course you can also submit the warranty claim via your DYNAFIT dealer. In this case, please always enclose the printout of your product registration!

Am I eligible for the LIFETIME GUARANTEE protection if I modify or change my DYNAFIT binding?

No, any modifications and/or unauthorized changes to the binding will void the 10-Year Limited Product LIFETIME GUARANTEE. Modifications or changes made by DYNAFIT or certified DYNAFIT partners will not affect the 10-Year Limited Product LIFETIME GUARANTEE.

What does LIFETIME GUARANTEE mean and how long is a lifetime?

The 10-Year Limited Product LIFETIME GUARANTEE refers to the product lifetime of a DYNAFIT binding’s normal useful lifespan. The term ""Lifetime"" refers to the lifetime of the product as determined by DYNAFIT. “Lifetime” does not mean your lifetime or an unlimited period of time. As used in the 10-Year Limited Product LIFETIME GUARANTEE , “lifetime” means 10 years. If the binding is not used and maintained in accordance with the binding manual and care instructions, the lifetime of the product may diminish significantly, and in such case, the 10-Year Limited Product LIFETIME GUARANTEE will be void and shall not apply.

How do I report my guarantee claim? How does the guarantee process work?

To report a guarantee claim, contact our customer care helpdesk ( in your country . Provide the information that they request and a decision will be made as to whether the issue reported is a defect covered by the 10-Year Limited Product LIFETIME GUARANTEE or not. If it is a defect, you will be instructed on how to return your binding and the next steps in the process. You can also claim your guarantee case at your dealer. If you do so please hand in a print out of your product registration to your dealer to make sure that your case can be processed more easily.

If I am not the original purchaser of a DYNAFIT binding and purchased the bindings used, am I eligible for the 10-YEAR LIMITED PRODUCT LIFETIME GUARANTEE ?

No, the 10-Year Limited Product LIFETIME GUARANTEE does not apply to used bindings or bindings purchased by anyone other than the original purchaser.

Do I need to send in the entire binding if I just have a problem with the toe piece?

When you contact with our customer care in your country ( and report the issue, they will assist you with your questions, determine whether the issue reported is a defect covered by the 10-Year Limited Product LIFETIME GUARANTEE or not, and provide instructions on how you should proceed.

How long will it take if I send in my product for repair/replacement?

DYNAFIT makes every effort to process bindings received and covered by a 10-Year Limited Product LIFETIME GUARANTEE claim within 5 days. This does not include the time of shipment.

How can I inform myself of the status of my repair/ guarantee case?

After submitting your claim using the contact form on our website ( or by your dealer you will be informed via email about your claim status.

Will DYNAFIT repair my binding if the issue reported is not covered by the LIFETIME GUARANTEE?

In the case of non-guarantee repairs DYNAFIT will evaluate the product on a case-by-case basis and contact you regarding whether the binding can be repaired or replaced and the cost for such service.

What will my repair cost if are not covered by the guarantee?

Costs of non-guarantee repairs or replacements will be determined on an individual basis and communicated to you.

How will my binding be repaired or replaced?

For an issue that is covered by the 10-Year Limited Product LIFETIME GUARANTEE, DYNAFIT will repair or replace the binding at its discretion, free of charge. In general, if the DYNAFIT binding can be repaired, we will repair it. If a DYNAFIT binding cannot be repaired, a suitable replacement product or upgraded product will be provided. Color and form of the repaired or replaced DYNAFIT bindings may vary.

If my binding is accidently damaged, will this be covered by the LIFETIME GUARANTEE?

Any damage that is not caused by a manufacturing or material defect, including but not limited to, intentional damage or modification to the binding or damage through due to negligence or misuse, is not covered by 10-Year Limited Product LIFETIME GUARANTEE.

In which countries does the LIFETIME GUARANTEE apply?

The 10-Year Limited Product LIFETIME GUARANTEE applies to all DYNAFIT bindings sold in any country that were purchased from November 1, 2019, by the original owner from DYNAFIT or an authorized DYNAFIT dealer.

Do I need to clean my item before I send it in?

Yes, the DYNAFIT binding should be cleaned of any dirt and impurities before sending it to DYNAFIT.

Do I need to send in a copy of my sales receipt?

Yes, a copy of your original receipt or proof of purchase is required and must be uploaded to our registration portal (

Do I need a reference number for my LIFETIME GUARANTEE claim?

Not if you register your bindings with DYNAFIT. When your bindings are registered with DYNAFIT, you are able to submit your guarantee claim directly through the registration portal. [web link]. Of course, you can also make a claim (if the "10-YEAR LIMITED PRODUCT LIFETIME GUARANTEE," covers the issue) through your dealer. If you submit your claim through your DYNAFIT dealer, you will need to submit a copy of your product registration to your dealNot if you register your bindings with DYNAFIT. When your bindings are registered with DYNAFIT, you are able to submit your guarantee claim directly through the registration portal ( Of course, you can also make a claim (if the "10-YEAR LIMITED PRODUCT LIFETIME GUARANTEE," covers the issue) through your dealer. If you submit your claim through your DYNAFIT dealer, you will need to submit a copy of your product registration to your dealer to make sure that your case can be processed more easily. If you have not registered your bindings with DYNAFIT please do so before you hand in your guarantee case to your DYNAFIT to make sure that your case can be processed more easily. If you have not registered your bindings with DYNAFIT please do so before you hand in your guarantee case to your DYNAFIT dealer.

If my bindings were a gift and I don't have the sales receipt, can I still request a LIFETIME GUARANTEE claim?

No, the 10-Year Limited Product LIFETIME GUARANTEE only applies if you are able to upload a purchase receipt within the product registration process.

How do I store and take care of my binding the right way?

Read the instructions and manual that came with your bindings and follow those instructions. Some of the instructions contained in those materials include the following: For cleaning ski bindings, do not use acidic compounds or plastic cleaners because if you do, your gear could be permanently damaged. Instead, use a cloth and lukewarm water with a mild sudsy soap for cleaning. Store your skis with bindings locked in a frost-free, dry location. Avoid exposure to very hot conditions, (e.g., by storage in an attic or loft, etc.), as well as storage next to acid-absorbing items (e.g., chimneys, automobile batteries, etc.), or storage in a garage. When transporting skis on your roof, use a ski bag to prevent the bindings exposure to the weather, elements, salt and dirt. These can compromise the ski binding’s function. Prior to every use of your bindings, check the function of your ski bindings, test them to be sure they are working and releasing properly, and inspect them for defective or missing parts. Have your bindings inspected by a DYNAFIT dealer annually or more frequently if required. If repairs are required, have your equipment repaired only by a DYNAFIT dealer.

Can I claim my bindung only at my dealer or directly at DYNAFIT?

If your product was registered on the DYNAFIT website within 12 months of the date of purchase, and you are the original purchaser, a 10-Year Limited Product LIFETIME GUARANTEE claim can be either made through the dealer from whom your binding was purchased, or directly through DYNAFIT (online). If applying through your DYNAFIT dealer, please submit a print out of your product registration to your dealer to make sure that your case can be processed more easily.

Where can I check the registration status of my product?

Please log in to your profil on the DYNAFIT website. In the section 'product registration' you will find all your registered products (

Newsletter & Gift Certificates
How can I unsubscribe from the Dynafit newsletter?

So you want to unsubscribe from the Dynafit newsletter but still keep your account? That’s really simple. In the lower part of the newsletter you will see a link that says “unsubscribe.” By clicking on this link you can really simply remove yourself from the distribution list.

I have a promo code. How do I redeem it?

With a promo code you will receive a discount on a purchase from our online shop. On the order summary page, just click on the promo code box to enter it. Enter your code in the box and then click “apply.” Please remember that a promo code is only valid for a limited time. It can also not be combined with other promotions, sales or discounts.

Miscellaneous Questions
How do I get the latest information about Dynafit products and offers?

In order to receive the latest details about Dynafit products and offers, you can subscribe to our newsletter here.

Are the prices different in the Online Shop from those at Dynafit retailers?

The prices in our Dynafit Online shop are based on our official price list. Retailers can however offer other prices and discounts. Normally, however, these are not more than Dynafit’s recommended prices.

What do I do if the answer to my question is not here?

If you do not find an answer to your question here, we recommend that you contact our customer service team: Click here

Will bindings come mounted to the skis?

Skis and bindings are not delivered mounted; rather, they must be mounted and adjusted by a retailer.