Delivery and tracking begin when you receive the shipping confirmation email. Orders may take 24 to 36 hours to process.
- Shipments to Italy are delivered within 2/3 business days.
- Shipments to the European Union take approximately 4/5 business days.
To return a product, you have to complete the procedure within 30 days of delivery.
- All returned products must be in perfect saleable condition.
- Returned products must be unworn, unwashed and unaltered.
- Returned products must have all the original tags and labels and be in their original and integral packaging.
- Exception: Our Trail it Test program has ended. Returns for shoes tested through the program are still accepted until July 31, 2026.
