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Mountain athletes and backcountry skiers in particular are exposed to a range of potential risks in alpine terrain – often ones they cannot control or influence. For that reason, we recommend regular training in the use of avalanche gear to fully understand its application during hazardous alpine situations. Stay safe on the mountains!
Dynafit proudly guarantees the quality and long-lasting function of its products. Items with defects in materials or workmanship will be replaced or repaired if within the legally required warranty period of two years. The warranty is invalid in the case of product damage from wear and tear or improper or negligent use.
We stand ready to answer any questions or to provide any information regarding our warranty policy. Please use this email to contact us: firstname.lastname@example.org
New products purchased through our Dynafit Online Shop may be returned within two weeks as required by law.
All products that are sent back to Dynafit MUST have a return number. This information allows us to better track your return and to process your claim as quickly as possible. Return numbers may be requested using the following link:
Unfortunately, we are not able to accept products returned to us without a return number, nor are we able to appropriately process them.
After requesting a return number, you will be able to print out a return shipment label with a bar code. Please only use a package shipping service that offers a tracking service, insurance and proof of delivery. Dynafit is not responsible for products that are lost or damaged during shipping; nor is it able to replace packages that are lost when shipped back for a return if no proof of parcel tracking is available. For any further information, please refer to our "Returns and Delivery" policies:
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Our fast and reliable delivery service:
All our product are prepared and dispatched from our central warehouse in Bolzano, Italy: this ensures maximum stock availability and the most efficient service for our customers.
Where possible, we offer different shipment options: you will be able to choose among them at the time of purchase. Shipment is at customer’s expense, except during limited promotional periods when the service is offered for free.
If necessary, we carry out partial shipments of the products contained within the same order, at no additional cost.
Shipping costs will be visible prior to purchase, and will be charged with the order cost at the time of payment. You will not need to pay the courier upon delivery of your parcel.
We currently ship to the following Countries:
Easy and safe purchases
Making a purchase on www.dynafit.com is easy, fast and above all, safe!
To make a purchase on the website:
1. Find the product you want and add them to your cart. If you need any help, contact us!
2. Check your cart, choose your desired product quantities and proceed to checkout. You can continue as a guest or register and access the website with your personal account.
3. Click on Confirm and Pay your Order to complete your order. You will be asked to accept all Terms and conditions.
4. Pay on secure and SSL-certified pages. Our partners are Chase Paymentech and PayPal.
5. If the payment is authorised, you will see an order confirmation message on the page.A copy will also be sent to your current email address.
Our online shop accepts payment withVISA, Mastercard and American Express debit and credit cards. We also offer PayPal payment. You can choose your preferred payment method during the checkout process.
We do not accept cash payments, either directly or by mail.
All payments are taken on a Secure Socket Layer server with an encrypted and secure connection. Nobody from Dynafit or on the internet will have access to your credit card details before or after the purchase.
The full amount will be charged to your card when the order is shipped.